Globenix Publisher

Contact & Support

Editorial Office

The Editorial Office of Globenix Publisher provides administrative, technical, and policy support for all journals published by Globenix Publisher. We coordinate manuscript intake, editorial workflows, production handover, and support transparent, professional handling of submissions while protecting editorial independence.

Headquarters

Globenix Publisher — Editorial Office
Bakulguri, Podumoni, Hojai, Assam — 782428, India

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Email Enquiries

General: contact@globenixpublisher.com
Editorial: editorial@globenixpublisher.com

Email Editorial Team

Direct Line

Speak directly with our administrative team for urgent enquiries during working hours.

+91 99576 11303

Timezone

We operate in Asia/Kolkata (IST). Please state local times when referring to events or deadlines.

Send an Enquiry

Use the form below to send general or editorial questions directly to our team.


Technical Support

If you experience technical issues with the submission portal (e.g., login problems, file upload errors, permissions), please contact contact@globenixpublisher.com to ensure a rapid resolution.

Please include the following in your email:

  • Screenshot of the specific error (if possible)
  • Browser and operating system used (e.g., Chrome on Windows 10)
  • Manuscript ID and user account email (if available)

Frequently Asked Questions

I uploaded the wrong file — how do I replace it?

Email editorial@globenixpublisher.com with your manuscript ID, explanation and the corrected file attached. We will replace the file in the submission system where feasible.

How do I request a waiver of the APC?

Complete and submit the Waiver Application Form (see APCs & Waiver Policy) and send supporting documents to contact@globenixpublisher.com.

I need to change the author list after submission — what is the procedure?

Provide a signed statement from all authors (including the added/removed author) agreeing to the change and send it to editorial@globenixpublisher.com. Changes after acceptance follow a stricter verification process.

Where can I get help preparing figures to meet publication quality?

Technical guidance for figure formats is in the Author Instructions. For production help after acceptance, contact the Production Editor via editorial@globenixpublisher.com.

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